Job Title : Customer Service Executive (only Male)
Industry:
FMCG / Food / Beverages
Functional Area:
Customer Service/ Call Centre/ BPO
Role:
Customer Service Executive (Voice)
Total Positions:
10
Job Type:
Full Time
Salary:
Mininum Sal - 10000
Maximum Sal - 15,000
Job Location:
Ludhiana,
Punjab
Minimum Education:
All Graduate,All Post Graduate
Minimum Experience:
0-1 Year
Gender Preference:
Male
Apply By:
Jun 30, 2019
Job Posting Date:
May 23, 2019
Job Description
Responsibilities –
? Contact potential or existing customers to inform them about a product or service using scripts
? Answer questions about products or the company
? Ask questions to understand customer requirements and close sales
? Direct prospects to the field sales team when needed
? Enter and update customer information in the database
? Take and process orders in an accurate manner
? Handle grievances to preserve the company’s reputation
? Keep records of calls and sales and note useful information