We have an urgent opening for Customer Support Executive - Quality Department (*Only for Male Candidate)* Responsibilities and Duties Job Responsibilities:-
Answer calls professionally to provide information about products
Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
Required Experience, Skills and Qualifications Experience:- 0-1 Year Skills:- Excellent communication skills & knowledge of E-mail & MS- Excel. Qualification:- Bachelors or Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology / Pharmacy or equivalent degree Benefits Customer support executives help an organization's clients with concerns. ... Any industry offering customer support servicescan benefitfrom hiring customer support executives. Jobs can be found in areas such as retail, financial services, technology, and others.
Job Type: Full-time
Salary: ?10,000.00 to ?15,000.00 /month